Your Privacy Matters
at 7zbd

7zbd ("the Platform", "we", "us", "our") operates the online gaming website at 7zbd.io, providing cricket betting, live casino games, slots, and related entertainment services to players in Bangladesh. In the course of operating these services, 7zbd collects and processes certain personal information relating to registered players and website visitors.

This Privacy Policy ("Policy") sets out in clear and precise terms:

• What categories of personal data we collect from you;
• The lawful basis and specific purposes for which we process that data;
• The circumstances in which your data may be shared with third parties;
• How long we retain your personal data and the standards we apply to keep it secure;
• The rights you hold over your personal data and how you can exercise those rights.

This Policy applies to all personal data processed in connection with your use of the 7zbd platform, whether you access the platform through a web browser on desktop or mobile, or through any other interface we make available. It applies to registered account holders and to unregistered visitors who browse the platform.

By creating an account on 7zbd and using our services, you acknowledge that you have read this Privacy Policy in full and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the 7zbd platform.

7zbd collects personal data from you through several channels: information you provide directly during registration and account use, information collected automatically as you interact with the platform, and information received from trusted third-party sources for verification and compliance purposes.

Information you provide directly:

Information collected automatically:

• Device and Technical Data: IP address, browser type and version, operating system, device identifiers, screen resolution, and time zone.
• Usage Data: Pages visited, games played, betting activity, session duration, click-path data, and feature interaction logs.
• Location Data: General geographic location inferred from your IP address (city and country level only — we do not access GPS or precise device location).
• Cookies and Tracking Technologies: Session cookies, persistent cookies, and similar tracking tools as described in Section 05 of this Policy.

Information received from third parties:

• Identity verification results from KYC service providers;
• Transaction confirmation data from payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard);
• Fraud and AML screening results from compliance data services;
• Self-exclusion registry data where applicable under responsible gaming frameworks.

7zbd processes your personal data only for clearly defined, legitimate purposes. The table below summarises the key purposes for which your data is used and the lawful basis that justifies each use.

We will not use your personal data for any purpose that is incompatible with those listed above without first informing you and, where required, obtaining your explicit consent. Automated decision-making, including profiling that produces legal or similarly significant effects, is limited to fraud prevention and responsible gaming monitoring — both of which may be reviewed by our compliance team upon request.

7zbd does not sell your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.

Categories of third parties with whom data may be shared:

• Payment Processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and other payment partners receive the minimum transaction data required to process your deposits and withdrawals. These parties are independently regulated financial institutions and are subject to their own privacy and data protection obligations.
• KYC and Identity Verification Providers: Third-party identity verification services receive your identity documents and personal details solely for the purpose of verifying your age, identity, and source of funds in accordance with our legal obligations.
• Game Software Providers: Third-party game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive a session token and minimal account data necessary to serve game content. They do not receive your full profile, financial information, or contact details.
• Fraud Prevention and AML Services: Compliance data providers may receive transaction and device data to support anti-fraud screening and anti-money laundering monitoring.
• IT and Infrastructure Providers: Cloud hosting, database, and cybersecurity service providers who store and process data on our behalf under strict data processing agreements that prohibit independent use of your data.
• Legal and Regulatory Authorities: We may be legally required to disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies in response to a lawful request or court order. We will inform you of any such disclosure where legally permitted to do so.

7zbd uses cookies and similar tracking technologies to enable the platform to function correctly, to remember your preferences, and to gather anonymised analytics data that helps us improve the platform experience for all players.

Types of cookies used by 7zbd:

• Strictly Necessary Cookies: These cookies are essential for the platform to operate. They maintain your login session, remember your preferred language, and ensure that the platform responds correctly to your actions. These cookies cannot be disabled without breaking core platform functionality.
• Functional Cookies: These cookies remember your preferences and personalisation choices — such as your preferred payment method, notification settings, and game display preferences — so you do not need to re-enter them each time you visit.
• Analytics Cookies: These cookies collect aggregated, anonymised data about how visitors use the platform — which pages are visited most, where users spend the most time, and where they encounter difficulties. This data is used exclusively to improve the platform and is never linked back to individual players.
• Security Cookies: These cookies support fraud detection and platform security features. They help 7zbd identify unusual patterns of behaviour that may indicate bot activity, credential stuffing, or other security threats.

7zbd does not use third-party advertising cookies or behavioural tracking cookies that follow you across other websites. You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use core platform features, including login and account management.

7zbd invests significantly in technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure is reviewed and updated on an ongoing basis to address emerging threats.

Technical security measures in place:

• Encryption in Transit: All data exchanged between your browser or app and 7zbd servers is encrypted using TLS 1.2 or higher. This protects your credentials, financial data, and personal information from interception during transmission.
• Encryption at Rest: Sensitive personal and financial data stored on 7zbd infrastructure is encrypted at rest using AES-256 encryption. This ensures that even in the event of a physical storage breach, data cannot be read without the decryption keys.
• Access Controls: Access to personal data within 7zbd's internal systems is restricted to employees and contractors who require it to perform their specific job function. Access is governed by the principle of least privilege, and all access events are logged for audit purposes.
• Two-Factor Authentication: 7zbd strongly encourages all players to enable two-factor authentication (2FA) on their accounts. Our internal administrative systems require 2FA for all staff access to production data environments.
• Intrusion Detection: 7zbd's infrastructure is monitored continuously by automated intrusion detection systems that alert the security team to anomalous activity in real time.
• Penetration Testing: Third-party security specialists conduct regular penetration testing on the 7zbd platform. Identified vulnerabilities are triaged and remediated according to their severity rating.

While 7zbd applies best-practice security standards, no digital platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights or freedoms, 7zbd will notify affected players via their registered email address without undue delay and will take all reasonable steps to contain the breach and limit its impact.

You also play an important role in keeping your account secure. Please use a strong, unique password for your 7zbd account, enable two-factor authentication, and contact [email protected] immediately if you suspect that your account has been compromised.

7zbd retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or for as long as we are required to retain it to comply with applicable legal obligations. The table below summarises our standard retention periods by data category.

Once the applicable retention period has expired, personal data is securely deleted or anonymised in a manner that ensures it can no longer be attributed to any individual. Where anonymisation is applied, the anonymised data may be retained indefinitely for statistical and analytical purposes without restriction.

As a registered player on 7zbd, you hold the following rights with respect to your personal data. These rights may be exercised at any time by submitting a written request to [email protected]. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days, free of charge.

• Right of Access: You have the right to request a copy of all personal data we hold about you. We will provide this in a structured, commonly used, machine-readable format.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update many data fields directly from your account dashboard.
• Right to Erasure ("Right to Be Forgotten"): You may request that we delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where you object to processing based on legitimate interest. Please note that this right may be limited where we are required to retain data to comply with legal obligations — for example, anti-money laundering record-keeping requirements.
• Right to Restriction of Processing: You may request that we temporarily suspend processing of your personal data — for example, while a rectification request is being resolved or while you contest the lawfulness of our processing.
• Right to Data Portability: Where processing is based on your consent or on a contract, you have the right to receive a copy of your personal data in a portable format and to transmit it to another controller.
• Right to Object: You have the right to object to processing of your personal data based on legitimate interest, including profiling. You also have an unconditional right to object to processing for direct marketing purposes — this objection will be actioned immediately and without question.
• Rights Related to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing that produces legal or similarly significant effects on you. You may request human review of any automated decision affecting your account.

7zbd operates a strict 21+ age policy. The platform is not intended for, and does not knowingly collect personal data from, individuals under the age of 21. Our registration process requires players to declare their date of birth, and identity verification (KYC) is completed before any real-money withdrawal is processed — this verification process includes confirmation that the player meets the minimum age requirement.

If 7zbd becomes aware or has reasonable grounds to suspect that a registered account belongs to an individual under the age of 21, the following actions will be taken immediately:

• The account will be suspended pending investigation;
• All deposits made to the account will be returned to the originating payment method;
• Any winnings or bonus funds will be forfeited;
• The account will be permanently closed;
• All personal data associated with the account will be deleted, subject to any mandatory retention obligations under applicable law.

Parents and guardians in Bangladesh who believe that their child may have registered on 7zbd are encouraged to contact our support team immediately at [email protected]. We take such reports seriously and will investigate and act on them promptly. For guidance on parental controls and tools to prevent minors from accessing online gambling platforms, please visit our Responsible Gaming page.

7zbd reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, changes to applicable law, or improvements to our platform. When we make material changes to this Policy, we will notify registered players by email to their registered address and by displaying a prominent notice on the platform for a period of not less than 30 days following the update.

The effective date at the top of this document will always reflect when the current version came into force. We encourage you to review this Policy periodically so that you remain informed about how 7zbd protects your data. Your continued use of the 7zbd platform after a Policy update constitutes your acceptance of the revised terms.

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the 7zbd Privacy Team using the details below. All privacy-related correspondence is handled in English and you can expect an initial response within 2 business days.

If you are not satisfied with how 7zbd has handled your privacy request or complaint, you have the right to escalate the matter to the relevant data protection or consumer protection authority in your jurisdiction. 7zbd is committed to cooperating fully with any such investigation.